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Luxury villas on the Lycian Coast

The Lycian Collection

Three Vertical Worlds

Seafront · Village · Mountain

Legal

Privacy Policy

Last updated: . This policy applies to thelyciancollection.com and all services operated by The Lycian Collection.

1.

Who We Are

The Lycian Collection is operated by David Langley, registered at 1 Perry Field, Kents Green, Tibberton, Gloucestershire, GL19 3AJ, United Kingdom. We are the data controller for personal data collected through this website.

For privacy enquiries, contact us at info@lyciancollection.com.

2.

Data We Collect

We collect data you provide directly: your name, email address, phone number, and any details you include in enquiry forms or WhatsApp messages. We also collect technical data automatically, including IP address, browser type, pages visited, and session duration via Google Analytics (anonymised).

We do not collect payment card data directly. Any payment processing is handled by our payment partners and is subject to their privacy policies.

3.

How We Use Your Data

We use your data to respond to enquiries and booking requests, manage your reservation, send information directly relevant to your stay, and improve our website and services. We will not use your data for unrelated marketing without your explicit consent.

Our legal basis for processing is: (a) contract performance for booking-related communications; (b) legitimate interests for website analytics; and (c) consent for any marketing communications.

4.

Cookies

We use cookies for analytics (Google Analytics) and functional purposes. Analytics cookies are only activated after you accept them via our cookie consent banner. You can withdraw consent at any time by clearing your cookies and declining on revisit.

5.

Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate our business: Supabase (database infrastructure), Google Analytics (anonymised analytics), and WhatsApp (for communication you initiate). All processors are subject to data processing agreements.

6.

Data Retention

Enquiry data is retained for up to 3 years after last contact, or longer if required for legal or contractual purposes. You may request deletion at any time (subject to legal retention obligations).

7.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or port your personal data; to object to processing; and to withdraw consent. To exercise any right, email us at info@lyciancollection.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).

8.

Security

We use industry-standard security measures including HTTPS encryption, access controls, and secure cloud infrastructure. No data transmission over the internet is completely secure, but we take all reasonable steps to protect your information.

9.

Changes to This Policy

We may update this policy periodically. Material changes will be communicated via the website. Continued use of the site after changes constitutes acceptance of the updated policy.